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For Contact Center Recording , if you want to record your dispatchers, observe your agents, monitor your TSRs, recall your calls, evaluate and train your call takers and best of all, resolve customer disputes we are here to help choose the best call recording and agent monitoring system for your CRM budget. We specialize in small to medium size call centers providing affordable quality recorders with just the necessary features to service observe and train agents, archive all recorded calls, and best of all enable you to document every customer interaction over the phone. Large call centers can benefit from our long time relationship with Wygant Encore recorders as we offer lower cost along with excellent factory support.

VLR Communications website has a large selection of call center recording systems, digital telephone recording systems, voice recording, digital voice recorder, service observing systems, conference bridge, direct digital recording, digital phone interfaces, call recording and recorder accessories. We carry the most extensive line of digital recorder systems and voice recorders from leading manufacturers including: Eventide, Omnicron, REVCORD, dvsAnalytics Encore, Total Recall, TeleCorder, Dees service observing systems, Racom announcers, Forum conference bridges, used MELCO service observing systems.