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VLR Communications
2290 N Charter Point Drive
Arlington Hts, IL 60004
phone. 847-870-8310
toll free. 800-369-8273
fax. 847-255-5770
toll free fax 888-589-5770
Contact us by e-mail at sales@vlrcommunications.com
VLR Communications has always worked with resellers and is happy to share our experience with you. Telephone recorders can be complex specialized systems falling outside of your everyday experience. We understand that your customer depends on you to keep their systems working and accepts your advice on additional systems that relate to their call center needs. We are behind you all the way and rest assured we understand it's your customer and you are in control.
We help you understand your customer overall requirements.
Future expansion plans
Training new TSRs
Quality measurement
Legal requirements
Archive Recordings
We offer recorders with features that meet your customer's needs.
With choices considering cost and budget
Additional features you weren't aware of
We help you understand the costs behind a new recording system
Equipment cost
Installation cost: Your time on site and with factory support
User training.
We offer sales assistance
live demos if needed
answer objections
We provide installation support
For Total Recall, you can do it all yourself
For Revcord, we recommend remote support by the factory
For Oaisys, remote factory support is included
For DVS Analytics, both on site and remote factory support is suggested
We offer ongoing support
Expansion
Moves
Change in phone system, to VoIP for example
In some cases, dealers pass the customer directly on to VLR Communications so they can stay above the sometimes difficult choices. Customers appreciate their dealers' stepping beyond the commissions and profits of an unfamiliar sale. Of course, installation time and materials on your part is essential. We never do an installation without the current telephone provider's on site participation.
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© 2001 - 2012 VLR Communications
2290 N Charter Point Drive, Arlington Hts, IL 60004
phone 847-870-8310 or 800-369-8273 | fax 847-255-5770
email. sales@vlrcommunications.com
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