FAQ Topics

• Recording digital phones
• Dealers and Resellers
• Is it necessary to have a professional technician install my recorder?
• Do you accept orders from outside the USA?
• Record Skype audio calls for Free

VLR Communications website has a large selection of digital voice recorders systems, voice logging telephone recorders, call monitoring systems, conference bridge, direct digital phone recorders, digital telephone recorder interfaces, digital announcer and recorder accessories. We carry the most extensive line of digital recorder systems and voice logging recorders from leading manufacturers including: REVCORD, Omnicron, Oaisys, dvs Analytics Encore, Total Recall, Dees and Melco monitoring, products from Racom and Forum, along with a few used Total Recall recorders.

For Contact Center Recording , if you want to record your dispatchers, observe your agents, monitor your TSRs, recall your calls, evaluate and train your call takers and best of all, resolve customer disputes we are here to help choose the best call recording and agent monitoring system for your CRM budget. We specialize in small to medium size call centers providing affordable quality recorders from REVCORD with just the necessary features to service observe and train agents, archive all recorded calls and even do screen recording, and best of all enable you to document every customer interaction over the phone. Large call centers can benefit from our long time relationship with dvsAnalytics Encore recorders as we offer lower cost along with excellent factory support.

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