FAQ Topics

• Instant Recall Recorders
• Dealers and Resellers
• Is it necessary to have a professional technician install my recorder?
• Do you accept orders from outside the USA?

VLR Communications website has a large selection of digital voice recorders systems, voice logging telephone recorders, call monitoring systems, conference bridge, direct digital phone recorders, digital telephone recorder interfaces, digital announcer and recorder accessories. We carry the most extensive line of digital recorder systems and voice logging recorders from leading manufacturers including: TEAC, CVDS, Omnicron, Wygant Encore, Total Recall, Eventide, Vidicode, TeleCorder, Dees and Melco, Racom, Forum, Dictaphone prolog, VoiceGate and MultiSuns.

For Contact Center Recording , if you want to record your dispatchers, observe your agents, monitor your TSRs, recall your calls, evaluate and train your call takers and best of all, resolve customer disputes we are here to help choose the best call recording and agent monitoring system for your CRM budget. We specialize in small to medium size call centers providing affordable quality recorders with just the necessary features to service observe and train agents, archive all recorded calls, and best of all enable you to document every customer interaction over the phone. Large call centers can benefit from our long time relationship with Wygant Encore recorders as we offer lower cost along with excellent factory support.